Uber is taking a surprisingly low-tech turn, installing physical kiosks that let travelers request rides without opening the app or even owning a smartphone. The move effectively brings the ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

Uber drivers who have an iPhone will soon be able to use the Uber app directly from their car’s dashboard while using Apple’s CarPlay, according to an email sent to drivers and viewed by TechCrunch.

Uber's chief product officer focuses too much on incremental tweaks, some internal critics say. Jain's use of data has sharpened product analysis, but some argue he's made too Uber short-sighted. Jain ...