Learn how Bailee's Customer Insurance safeguards businesses from loss or damage to customer property, covering risks like theft, fire, and natural disasters.

The root of the word insurance dates over 500 years from the French ‘ensurer’ meaning engagement to marry. Today some leading insurance companies are going back to these roots and making insurance a ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Messaging needs consistency. Conflicting language across functions leads to confusion and erodes customer trust. Leadership drives change. Leaders must model collaboration, remove blockers and keep ...

Personal insurance rates are expected to rise significantly in the coming year. Homeowners’ insurance premiums may climb by as much as 15%, especially in high-risk areas vulnerable to extreme weather, ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

More than half of insurance customers will drop their coverage if the digital claims experience is “poor” or “just okay,” a new study has found. The poll, from consumer research firm J.D. Power, found ...

It’s no secret that insurance companies are raising rates faster and higher than ever. But now, as 2025 rolls past its halfway mark, experts are noting a new trend from insurance customers: ...