A petition asks regulators to investigate. Here’s what Duke Energy says is causing the spike and how customers can speak directly to the state Utilities Commission.

A new petition is calling for an independent audit of Duke Energy's billing system.

Local residents have been seeing higher electric and gas bills and much of those come from favors by North Carolina lawmakers ...

As Duke Energy bills rise, power prices have become the fastest-growing part of inflation ...

We want customers to be aware that seasonal weather plays a significant role in energy use,” a company spokesperson said.

In the Triad, residents face skyrocketing Duke Energy bills, some surging by hundreds.

Last month’s winter storms pushed the energy grid to its limit. Now it’s pushing utility customers to the brink of ...

Customers report bills rising sharply as Duke Energy points to colder weather, higher usage and wholesale supply costs ...

Duke Energy Indiana is dedicating $320,000 in financial assistance to help its customers in need pay their energy bills this winter season. The Share the Light Fund is supported by Duke Energy ...

Duke Energy addresses higher bill concerns seen by some customers ...

NEW CASTLE, Ind. — Many Hoosiers find heating their homes to be among their biggest expenses in the winter. Now, even a ...