Crave can exclusively reveal the malaise at the heart of O2 customer support. The mobile network's problems, we have discovered, stem from a peculiar recruitment policy -- namely offering employment ...
Markus Haas, CEO of Telefónica Deutschland, pictured at the headquarters of mobile communications provider Telefónica (O2). The head of Munich-based mobile phone operator O2 sees his company on the ...
An O2 customer has been left baffled after having their account "shut" having seen a phone order wrongly deemend to be FRAUD. O2 has come under fire from a customer who wrote into the Guardian ...
Well this is awkward. An O2 customer who'd spent some fairly infuriating time chatting to an operator from the phone network has spoken out about how pissed off she was to discover that said customer ...
O2's corporate customer services people were able to solve my problem, but the brand damage had already been done at customer facing retail level. Going back a few years now, I used to say that the ...
O2 customer data is being sold by criminals on the dark net, the Victoria Derbyshire programme has learned. The data was almost certainly obtained by using usernames and passwords first stolen from ...
Credential stuffing involves hackers using previously stolen login data from elsewhere and running it through a software tool to repeatedly attempt to breach and access user data from a new target ...
O2 has implemented new features on its UK mobile network designed to analyse the activity of customers in real time and make changes to the network on the fly to optimise their experience. The mobile ...
O2 new national Wi-Fi network is free of charge, to anyone and everyone, whether they're O2 customers or not. And there isn't even a catch... Richard Trenholm Former Movie and TV Senior Editor Richard ...
O2 Switch Up migrates all customers to the telecoms provider’s Plus Plans at no cost, furnishing everyone with a non-restrictive contract with greater flexibility for upgrading their phone whenever ...
A O2 customer was left with a very fishy package when the parcel that was supposed to contain his new mobile phone arrived. Greg Cundill was horrified when he opened the box, expecting to find a ...
O2 customer data is being sold by criminals on the dark net, the Victoria Derbyshire programme has learned. The data was almost certainly obtained by using usernames and passwords first stolen from ...
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