Sakichi Toyoda created the "Five Whys" (5Ys) as a method for identifying root causes of errors or problems way back in the early years of Toyota. He claimed that by asking "why?" five times, one could ...

Note: This is the fourth blog in a series about how our views of truth and reality contribute to some of the problems we experience as individuals and as a society. I don't claim that what I say is ...

Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

A safety incident report usually identifies the precipitating event. It doesn’t identify the small failures that led to it. In many cases, those failures aren’t just three deep but far deeper. One way ...

Chatbots aren’t cool, and their usefulness is debatable. Here’s how we can do better with AI than a chatbot. The Fast Company Executive Board is a private, fee-based network of influential leaders, ...

Pope Francis gives candies to child during a meeting on Italy's declining birthrate at an auditorium in Rome May 10, 2024. (CNS photo/Lola Gomez) ROME (CNS) — Blind, unbridled consumerism and ...

To the average American not employed as an industrial engineer or a member of a problem-solving team at some big business, the term “root causes” would have seemed obscure until a few weeks ago. But ...

Bill Ackman says that DEI was the original, underlying cause of Harvard’s problems with Claudine Gay. Vivek Ramaswamy agrees. Chris Rufo identifies the same root cause. “We told you so” is an ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

Some of the most entrenched problems business leaders share with me include turnover, employee engagement, teamwork, project management, customer satisfaction, and conflict management. Leaders often ...

Read more about local philanthropic efforts in the Year-end Giving Guide. “I went over to the Kent Commons park there,” Jason Lacy recalls, “and I saw some of the other homeless guys. I’m like, ‘Hey, ...