Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Accounts of people developing psychosis — which renders them unable to distinguish between what is and is not reality — after interacting with generative artificial intelligence (AI) chatbots have ...