Reproduced from Charter Works; Note: "Positive brand sentiment" calculated from an AI analysis of survey responses; Chart: Axios Visuals Happy employees are good for business, according to a new ...

No surprise: happy, optimistic people perform better. In fact, the most positive and optimistic soldiers were four times more likely to receive performance awards than the least positive and ...

Customer service expert and master trainer Micah Solomon tells me that my gut feeling was correct as far as it went, but that more is necessary to guarantee great customer service from every employee.

Stacey Hanke is author of the book “Influence Redefined… Be the Leader You Were Meant to Be, Monday to Monday®.” From “quiet quitting” to the “great resignation,” it is no secret that leaders across ...

Recruiting the most talented employees is tough these days. It seems that every company is competing for its slice of an increasingly small pie. If you are fortunate enough to attract great employees, ...

Cultivating a positive work environment can lead to better business outcomes: in fact, happy employees can be up to 12% more productive, according to a recent Gallup survey. But in order for an ...

“We’re at a complete loss,” the CEO said when he called. No matter what we try, we can’t make our employees happy. “We pay obscenely high wages and have backed off from our requirement that employees ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. In the constant rush to ...

Do employers really know what makes their employees happy? They might be missing the mark. While happy employees are 12% more productive, according to a study by the University of Warwick, only 42% of ...

Jobstreet by SEEK People & Purpose Awards 2026 recognises organisations that are leading the way in building people-first ...

Target is implementing a new policy that will have customers seeing more smiles in stores. A new policy from Target requires employees to be more engaging with customers when they are in close ...

Employers who want to retain their staff members must invest in employee happiness, from embracing flexible work arrangements to providing opportunities for growth. — Getty Images/ fizkes The quiet ...