Earnings results often indicate what direction a company will take in the months ahead. With Q4 behind us, let’s have a look at Freshworks (NASDAQ:FRSH) and its peers. Companies need to be able to ...

Businesses often invest great resources in acquiring licenses and implementing sales CRM and marketing automation platforms, hoping for better teamwork, higher productivity, greater efficiency and a ...

90% of sales teams use AI agents - but half of them have the same data problem ...

A survey by Salesforce has found widespread AI adoption in India: 90% of Indian sales organisations currently use some form of the technology for tasks such as prospecting, lead scoring, forecasting, ...