Customers rate WFG 4.9 stars as Direct Operations sustain a world-class 94 NPS, powered by people, process, and partnership. Sustaining a 94 NPS requires daily discipline, cross-functional ...

For some people, as long as a vehicle gets them where they need to go, that's probably good enough. But for those drivers that burn up the roads every week, it's important to be as comfortable as ...

ROCHESTER, N.Y. — Wegmans shoppers may be seeing a drop in satisfaction, according to an annual report from the American Customer Satisfaction Index. The index measures customer satisfaction on a ...

Treatment = customer ever got a discount (any order with discount_percent > 0). Then we do difference-in-differences comparing revenue before vs after the cutoff date. Pre/post cutoff and matching ...

Customer satisfaction in retail is on the upswing, and online retailers such as Amazon are at the top of the list, according to a new survey. The overall survey was based on 31,293 completed surveys ...

This project represents a complete, industry standard, end-to-end data analytics workflow, designed to mirror the real responsibilities of professional analysts in modern business environments. The ...

Friction isn’t always a flaw. When effort is intentional and optional, it can turn routine interactions into experiences customers remember. Friction can be a good thing. Last holiday season, I bought ...

Toripalimab plus hepatic artery infusion chemotherapy in hepatocellular carcinoma patients of Barcelona Clinic Liver Cancer stage C: A biomolecular exploratory, phase II trial. This is an ASCO Meeting ...

Objective: To investigate the impact of portal hypertension on surgical prognosis after hepatectomy for hepatocellular carcinoma and assess the therapeutic value of concomitant splenic modulation ...

Congratulations to local shoe store Felger’s Footwear, who recently received the 2025 Footwear Insight Gold Medal Service Award– earning a perfect score. This award is given to independent shoe ...

ABSTRACT: Background: Propensity score methods have become a cornerstone of modern causal inference, enabling researchers to approximate the conditions of randomized experiments in observational ...