Deutsche Telekom, Orange, Telefónica, TIM, and Vodafone have jointly demonstrated the European Edge Continuum at Mobile World Congress 2026, establishing the first federated pan-European edge cloud ...

Tech workers are increasingly worried that the artificial intelligence they are building will replace them. But some are optimistic that it is just one more tool to work with.

National Grid has completed a major upgrade of more than 90 kilometres of overhead transmission lines north of its Harker substation near Carlisle, replacing existing circuits with higher-capacity ...

Description: Write me at: Kathryn "Doitonadime" P.O. Box 1436 Matthews, nc USA 28106-1436 Telecoms giant loses more than 200,000 broadband customers Billions wiped off ‘shadow banks’ as AI threatens ...

Customer experience leaders have always been obsessed with statistics like Average Handle Time (AHT) or First Contact Resolution (FCR). We celebrate the agent who de-escalates a furious caller, we ...

A feasibility study carried out as part of the USA's Project Phoenix scheme has backed the suitability of small modular reactors in the Slovak Republic. (Image: US Embassy in Slovakia/X) The Project ...

Google unveiled a set of tools for retailers that helps them roll out AI agents, aiming to make it easier for brands to reach their customers who are shopping with the technology. The new retail AI ...

CMSWire Contributor of the Year Justin Racine breaks down what changed in 2025 and why customer experience separates leaders from laggards. Justin Racine has spent the past four years translating the ...

Top view, Team engineer building inspection use tablet computer and blueprint working at construction site. Civil Engineer, Contractor and Architect discussing in construction site. AI applications ...

Shell plc (NYSE:SHEL) is one of the Best Non-US Stocks to Buy According to Hedge Funds. On December 16, Shell plc (NYSE:SHEL) announced the final investment decision on its waterflood project at ...

Of all the possible applications of generative AI, the value proposition of using it to write code was perhaps the clearest. Coding can be slow and it requires expertise, both of which can be ...